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Editor’s Pick: 6 Once-in-a-Lifetime Experiences
Editor’s Pick: 6 Once-in-a-Lifetime Experiences
03/15/2011 – 12:52 pm | One Comment

The perfect villa vacation mixes the best home for your group with a mix of activities that are true to the region, and true to your group's loves. These once-in-a-lifetime experiences, plus villas recommended by …

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Canada, Career, Montreal »

Do You ‘Live’ to Travel?
10/12/2011 – 1:13 pm | No Comment

Luxury Retreats is now accepting applications for the Villa Specialist position in our Montreal office. All interested candidates are invited to submit their CV in confidence to: careers@luxuryretreats.com.


Role Overview:

You are “sales” driven individual interested in either developing your sales career within a young and dynamic team; or beginning a new sales career within the travel industry.

You are passionate about selling and “closing the deal.” You ‘live’ to travel, you have sales and travel destination knowledge, and you are motivated in selling a dream villa holiday experience. In that regard, you are dedicated and driven to research product, services and destinations so as to meet and exceed client expectations.

If this describes you, then you may wish to consider joining our team of Villa Specialists at Luxury Retreats.

The successful incumbent will work directly with our clientele, and will report to one of our Sales & Concierge Services Managers.

The key responsibilities, qualifications and attributes of the candidates we wish to attract are listed below.

Key Responsibilities
  • Interface with clients and suppliers from the client’s initial contact with Luxury Retreats, through to the time of villa reservation. This includes finding an appropriate villa; responding to client questions; preparing the initial contract; collecting payment; offering travel insurance; and post-travel client follow-up
  • Meet and-or exceed sales and service ‘targets’
  • Provide an exceptionally high level of customer service
  • Develop relations with new and existing clientele and travel partners
  • Follow-up on a timely basis regarding inquiries, sale and satisfaction levels
  • Develop and provide sound knowledge of our villas & destinations
Key Qualifications
  • Passionate and well versed in travelling and travel destination knowledge is preferred.
  • Experienced agents will bring 3-5+ years of travel industry specific sales experience and destination knowledge.
  • B to C (business to customer) phone sales and-or suggestive selling experience considered a strong asset.
  • Proven selling and closing skills, with the natural ability to overcome objections. An overriding sense of urgency and a competitive spirit towards achievement of targets.
  • Proven organizational skills which are reflected in effective prioritizing, multitasking, follow-up and ultimate delivery upon commitments.
  • Ability to function in a predominantly English speaking environment and therefore excellent oral and written communication skills in English is required French and especially Spanish language skills considered a very strong asset and preferred. Additional foreign language knowledge spoken and written is a very strong asset.
  • Sound computer proficiency and strength with MS office tools required must be “techno savvy”. Experience with CRM is a distinct advantage.
  • Comfortable navigating multiple computer systems simultaneously. Familiarity with Google, MapQuest, Trip Advisor, Kayak etc. considered an asset.
  • University degree in Business Administration or related field preferred Travel related diploma considered an asset.
Key Attributes
  • Travel experience and destination knowledge is preferred and considered strong asset.
  • Sales driven and interested to begin a sales career with focus on luxury travel product and services and international destinations.
  • Motivated to learn and teach about new destinations, cultures, and customs and tourist offerings. Substantial knowledge regarding particular destinations and have travelled quite extensively is a strong asset and preferred.
  • Professional demeanor, maturity, and natural business acumen with exceptionally high level of customer service. •Highly self-motivated with “entrepreneurial spirit.”
  • Excellent consulting skills with a flair for developing effective relationships, persuading others, and building trust.
  • Excellent interpersonal and communication skills. Adept at asking questions and actively listening.
  • Results-oriented self-starter who adapts well to a changing environment.
  • Resourceful, disciplined, and independent character with strong initiative and excellent problem-solving skills. Requires minimal supervision.

Popularity: unranked [?]

Calling All Social Media Specialists!
10/07/2011 – 12:19 pm | No Comment

Luxury Retreats is now accepting applications for the Site Editor position, available in our Montreal office. With aim towards generating quality traffic and user engagement to the Luxury Retreats website, the role of Site Editor, …

Luxury Retreats is Now Hiring a Marketing Manager
10/07/2011 – 11:16 am | No Comment

Luxury Retreats is now hiring a Marketing manager to join our team at the Montreal office.
The Manager, Interactive Marketing role will involve leading a team with direct implication on setting and evolving the functional and …

Pineapple Pavilion Earns Top Marks
08/16/2011 – 2:06 pm | No Comment

As one of our top villas in Maui, it’s no surprise to us that our guests can’t stop raving about Pineapple Pavilion. Located directly on a world class golf-course in one of Kapalua’s gated-communities, this …

Luxury Retreats acquires Buenos Aires-based Apartments BA to offer luxury rentals in Argentina
08/03/2011 – 4:38 pm | No Comment

MONTREAL, CANADA—Luxury Retreats, one of the world’s leading elite villa vacation rental companies (www.luxuryretreats.com), has acquired the Buenos Aires-based outfit Apartments BA to begin offering high-end apartments for rent and for sale in the South …

Tee Off In Paradise
04/13/2011 – 12:12 pm | No Comment
Tee Off In Paradise

Luxury Retreats’ Villa Specialist, Peter Cheasley (2009 & 2010 Condé Nast Villa Rental Specialist Award Winner), has teed off on many of the Caribbean islands. He was pleasantly surprised with the well-trimmed fairways, perfect conditions …

A “Sweet Spot” Our Guests Love
03/21/2011 – 12:53 pm | 2 Comments
A “Sweet Spot” Our Guests Love

In the last couple of months, we've received a lot of great feedback from our guests who have recently stayed at Sweet Spot, Jamaica. Located on a white sandy beach, Sweet Spot is definitely a …

Ski into Spring with Log Luxury
03/15/2011 – 1:00 pm | One Comment
Ski into Spring with Log Luxury

It's not too late to strap on your boots and ski! As the weather slowly warms, take advantage of the excellent snow tallies from the winter and enjoy last-minute availability at some of North America's …

Discover Umbria: Activities and villas not to miss
03/15/2011 – 12:57 pm | No Comment
Discover Umbria: Activities and villas not to miss

The Italian province of Umbria is often compared to better-known neighbor Tuscany, but this rich, quiet place offer distinctive charms. Umbria has a unique flavor you have to experience on its own, and luckily, our Italian-born …

Editor’s Pick: 6 Once-in-a-Lifetime Experiences
03/15/2011 – 12:52 pm | One Comment
Editor’s Pick: 6 Once-in-a-Lifetime Experiences

The perfect villa vacation mixes the best home for your group with a mix of activities that are true to the region, and true to your group's loves. These once-in-a-lifetime experiences, plus villas recommended by …

Top 10 New Guest Favourite Villas
03/15/2011 – 10:01 am | No Comment
Top 10 New Guest Favourite Villas

Our villa specialists get as excited about our newest villa additions as our guests, and with this list of 10, it’s easy to see why. Let our specialists describe the highlights of these favourite new …